Get your week back with an ecommerce virtual assistant.

Athena pairs you with a full-time executive assistant, so you can focus on growing your brand.

Trusted by 3,000+ founders and executives, find your EA

I waited way too long to hire my EA. I wasn’t sure I had enough to delegate, wasn’t sure it would be worth it, and didn’t really know where to start. But Ida paid for herself within the first few months and I’ve never looked back.

Ryan Hoover

Founder of Product Hunt

What your Athena EA covers in ecommerce

Ecommerce admin, off your plate and into capable hands.

You keep the brand, the product and the growth plan. Your Athena EA handles the work around them: your inbox, supplier follow-ups, invoices and the reports you never get to. It's a virtual assistant for ecommerce that starts with the admin and grows with you.

Calendar and inbox

Your week runs on time, from supplier calls to launch dates.

Inbox triaged daily, with urgent orders and partner emails flagged

Supplier calls, agency check-ins and team meetings scheduled

Launch dates, promos and trade shows tracked on one calendar

Meeting notes and next steps sent the same day

Travel booked for supplier visits and trade shows

Suppliers and partners

Suppliers, 3PLs and freelancers get answers without waiting on you.

Purchase order and delivery follow-ups with suppliers

Your 3PL, agencies and freelancers kept on schedule

New suppliers and service providers researched and shortlisted

Customer emails sorted, answered from your templates or sent to you

Contracts and onboarding documents collected and filed

Store data and documents

Store data and documents, kept clean and easy to find.

Product, SKU and supplier spreadsheets kept up to date

Competitor pricing and product research summarized

Weekly sales and order reports pulled together

SOPs written for recurring store tasks

Shared drives and files organized

Finance admin

Money admin handled before it piles up.

Supplier invoices tracked and payment dates flagged

Expenses logged by channel and category

Wholesale invoices sent and overdue accounts followed up

Software subscriptions tracked and renewals flagged

Receipts organized for your bookkeeper

Personal and household

The rest of your week, handled too.

Family calendar and school schedules coordinated

Personal appointments booked

Home services and repairs scheduled

Gifts, reservations and errands handled

Family travel planned

Email management alone saves most clients 5–7 hours per week.

Who we support

Built for anyone in ecommerce who needs an executive assistant they can count on.

Whether you run one store, manage several brands or sell across marketplaces, the admin looks different. Your Athena EA adapts to how you work.

Ecommerce brand founders

You run a Shopify or DTC brand and still answer every supplier email yourself. Your EA takes that off your plate.

Supplier follow-ups and PO tracking

Inbox triage and customer email drafts

Weekly sales report pulled together

Ecommerce CEOs and executives

Your week is investor calls, team decisions and a calendar that never stops. Your EA keeps it protected.

Calendar and meeting prep

Board and investor materials organized

Business and personal travel booked

Amazon and multi-channel sellers

You sell on Amazon, Shopify and wholesale, and the admin multiplies with every channel.

Supplier and freight follow-ups

Invoices and expenses tracked by channel

Product and pricing spreadsheets kept current

Ecommerce agency owners

You run client calls, deliverables and hiring for brands, with no one handling your own admin.

Client scheduling and meeting notes

Invoicing and overdue payment follow-up

Hiring support for freelancers and new staff

how it works

How to hire an EA for your ecommerce business

Read FAQs

Step 01

Take a 15-minute call

Walk us through your week, your store and where the admin piles up.

Step 02

Meet your match

We introduce you to an Athena EA from the top 1% of applicants, selected for judgment and reliability.

Step 03

Run the onboarding kick-off

Share access to your inbox, calendar and business tools. Your EA learns your systems and how you like things done.

Step 04

Hand over your calendar and inbox

Your EA starts with scheduling and inbox, then takes on vendors, paperwork and follow-ups.

The average client refers 2.1 peers per year to Athena.

WHY AN ATHENA EA IS DIFFERENT

One dedicated EA who learns your ecommerce business, not a rotating virtual assistant.

Athena EA for ecommerce

Commitment: Full-time, dedicated to you

Selection: Top 1% of 60K+ monthly applicants

Management: Athena hires, trains and manages your EA

Scope: Work and personal, one EA

Continuity: EAs stay for years; Athena covers PTO and transitions

Security: Athena-issued secured devices, $1M cyberinsurance per client

Offshore ecommerce VA

Often part-time or hourly

Selection: Varies by hire

Management: You manage them

Scope: Store tasks only

Continuity: You re-hire if they leave

Security: Your own risk

Ecommerce VA agency

Often shared across clients

Selection: Varies by agency

Management: Account manager in between

Scope: Set task menu

Continuity: Assistant may be reassigned

Security: Varies

Athena EA for ecommerce

A dedicated EA who learns your ecommerce business, selected and managed end to end by Athena.

$3,000

/ per month

Get started

One dedicated full-time hire

Matching based on your working style, time zone and tools

Expert playbooks for business and personal admin

Performance management and rematching support included

Pricing

What an ecommerce virtual assistant costs

Athena offers two pricing options.

•

$3,000 per month with a 12-month commitment, billed monthly (most popular)

•

$3,600* per month, billed monthly (most flexible)

•

*Monthly after initial 90-day Commitment

Get started

Athena clients report reclaiming 20–40% of their workweek.

Security & trust

The same protection behind every Athena EA

Your EA works inside your inbox, calendar and business tools. The infrastructure around that access is ours to secure. Your EA accesses supplier contracts, order reports and customer emails only from Athena-issued, secured devices.

Athena employed and vetted

Every Athena EA is a full-time Athena employee: background-checked, identity verified, and trained on fraud awareness. Not a contractor.

Managed devices and scoped access

Athena-issued, IT-managed devices with remote-wipe capability. Access to your store, inbox and business accounts is scoped to role and audited routinely.

Proactive threat monitoring

Real-time monitoring for suspicious activity, a security response team on call, and prompt alerts if phishing is detected.

SOC 2 Type II

SOC 2 Type II certified, a cyberinsurance policy per client and an on-call remediation team behind it.

Testimonials

See how real leaders multiply their impact

I left my wife's ski boots in an airport. Suddenly my EA is in contact with the airport, five couriers, and the airline. She's telling me five prices for different ways to fix it. I'm like, how has she done this already!?

Joey Garcia

Executive Director, Finance Industry

Athena has playbooks that make it feel like starting from first or second base instead of home plate. They bring best-in-class ways of doing things.

Ryan B.

Real estate investor

We made $200,000 more last year, and I would say that that's a direct result of having Joanne as my EA.

Jacob Tingen

Managing Partner, Tingen Law

My Athena EA’s written English is equal to a native speaker. From the first week I had total confidence that she could adeptly answer my emails, as me, without a second thought.

Piper Wilder

Founder & CEO, 60Hertz Energy

Joey Garcia

Executive Director, Finance Industry

Athena has playbooks that make it feel like starting from first or second base instead of home plate. They bring best-in-class ways of doing things.

Ryan B.

Real estate investor

We made $200,000 more last year, and I would say that that's a direct result of having Joanne as my EA.

Jacob Tingen

Managing Partner, Tingen Law

My Athena EA’s written English is equal to a native speaker. From the first week I had total confidence that she could adeptly answer my emails, as me, without a second thought.

Piper Wilder

Founder & CEO, 60Hertz Energy

The average executive spends 15+ hours per week on tasks that can be delegated.

Ecommerce virtual assistant FAQs

What does an ecommerce virtual assistant do?

An ecommerce virtual assistant takes admin off a store owner's plate: inbox, calendar, supplier follow-ups, invoices, research and reports. An Athena EA does this full-time for one client and also covers personal tasks like travel and household logistics.

Are Athena EAs ecommerce specialists?

No. Athena EAs are executive assistants selected for judgment and resourcefulness, not for ecommerce backgrounds. They learn your tools, suppliers and preferences in the first weeks, and those skills carry into any store or channel.

How is Athena different from other ecommerce virtual assistant services?

Most ecommerce virtual assistant services offer part-time or shared help focused on store tasks. Athena gives you one full-time EA from the top 1% of applicants, managed and coached by Athena, who handles both work and personal admin. The partnership is built to last, so your EA gets more useful every month.

Can an Athena EA run my online store day to day?

Your EA takes the admin around the store, not ownership of it. That covers supplier follow-ups, sales and order reports, invoices, scheduling and your inbox. Decisions on product, pricing, ads and fulfillment stay with you and your team.

Can an Athena EA help with my Amazon seller business?

Yes, with the admin around it. Your EA can handle supplier and freight follow-ups, invoices, research and product spreadsheets. Seller Central management, PPC campaigns and account health stay with you or an Amazon specialist.

Can I hire a Shopify virtual assistant through Athena?

Yes, for the admin around your store. Your Athena EA works in the tools you already use, including Shopify, and the work is shaped around your business. Most clients start with inbox, supplier and reporting tasks, then hand over more as trust builds.

Can my EA handle customer service for my store?

Your EA can sort customer emails, answer from your templates and send the tricky ones to you. If you need someone whose main job is customer support, see our Customer Service Assistant.

How much does an ecommerce virtual assistant cost?

Athena EAs are $3,000 per month on a 12-month commitment. You get a full-time, dedicated EA who is vetted, trained and managed by Athena, with no recruiting or HR overhead.

How does Athena select and train EAs?

Athena accepts about 1% of 30,000–60,000+ monthly applicants, based on critical thinking, resourcefulness and sound judgment. Selected EAs complete in-person training, then get ongoing coaching from an Athena Partnership Manager.

How is my data and account access protected?

Athena is SOC 2 Type II certified. Every EA passes identity verification and background checks and works on an Athena-issued, secured device with threat monitoring and remote wipe.

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