Can a virtual assistant give medical advice or handle patient care?

No. Your EA doesn't give clinical advice, make care decisions or work with patient records. What they take off your plate is everything around the clinic: scheduling your time, managing vendors, tracking renewals and keeping projects moving.

Get your week back with a medical virtual assistant.

Athena pairs you with a full-time executive assistant, so you can focus on patients.

Trusted by 3,000+ founders and executives, find your EA

I waited way too long to hire my EA. I wasn’t sure I had enough to delegate, wasn’t sure it would be worth it, and didn’t really know where to start. But Ida paid for herself within the first few months and I’ve never looked back.

Ryan Hoover

Founder of Product Hunt

What your Athena EA covers in your practice

Practice admin, off your plate and into capable hands.

You keep the patients. Your Athena EA handles the business around them: your calendar, inbox, vendors, hiring and paperwork. It's a virtual assistant for medical practice leaders, not a front desk hire. Here's where that starts, with room to grow.

Calendar and inbox

Your own schedule and inbox, so admin fits around clinic hours.

Admin blocks, partner meetings and calls scheduled around your clinic days

Inbox sorted, with vendor, staff and partner emails answered or flagged

Conference, CME and speaking travel booked

Agendas and notes ready before partner, board and hospital meetings

Follow-ups tracked so nothing slips

Vendors and team

Suppliers, contractors and hiring kept moving.

Supplier, IT, equipment and facilities vendors coordinated

Quotes gathered and compared for new equipment, software or services

Job posts, interview scheduling and new-hire paperwork for practice staff

Staff meeting agendas and notes

Vendor and partner contacts kept up to date

Documents and data

The paperwork behind the practice.

Admin SOPs written and kept current

Contracts, leases and vendor agreements organized

Your license and CME renewal dates tracked

Research and reports pulled together, from new locations to software options

Projects tracked, like an office move or a new system rollout

Practice finance admin

Business bills and expenses, not patient billing.

Vendor invoices tracked and queued for your approval

Business expenses logged and receipts sorted

Subscriptions and recurring bills reviewed

Monthly documents sent to your accountant or bookkeeper

Personal and household

The rest of your week, handled too.

Family calendars and school events managed

Home repairs and appointments booked

Personal travel and reservations planned

Gifts and important dates handled

Email management alone saves most clients 5–7 hours per week.

Who we support

Built for anyone in healthcare who needs an executive assistant they can count on.

Whether you see patients, run a dental or specialty practice or manage multiple locations, the admin looks different. Your Athena EA adapts to how you work.

Physician practice owners

You see patients all day, then run the business at night. Your EA takes the second shift.

Vendor and supplier follow-ups

Hiring and interview scheduling

Conference and CME travel

Dental and specialty practices

Your chair time pays the bills, and every admin hour takes from it.

Equipment and software quotes compared

Contracts and vendor agreements organized

Calendar built around your clinical days

Multi-location clinic leaders

More locations mean more vendors, leases, hires and meetings to keep straight.

Leases and contract renewals tracked

Meeting prep across locations

Project tracking for openings and moves

Private practice clinicians

You run a small business on your own, with no office manager to lean on.

Inbox and calendar managed

Expenses and receipts sorted

Website and social posts scheduled

how it works

How to hire an EA for your healthcare practice

Read FAQs

Step 01

Take a 15-minute call

Walk us through your week, your practice and where the admin piles up.

Step 02

Meet your match

We introduce you to an Athena EA from the top 1% of applicants, selected for judgment and reliability.

Step 03

Run the onboarding kick-off

Share access to your calendar, inbox and business tools. Your EA learns your systems and how you like things done.

Step 04

Hand over your calendar and inbox

Your EA starts with scheduling and inbox, then takes on vendors, paperwork and follow-ups.

The average client refers 2.1 peers per year to Athena.

WHY AN ATHENA EA IS DIFFERENT

One dedicated EA who learns how you run your practice, not a rotating virtual assistant.

Athena EA for your practice

Who they support: You, the practice owner or leader

Commitment: Full-time and dedicated to you

Scope: Work and personal

Hiring and management: Athena hires, trains and manages your EA

Coverage during PTO: Athena covers it

Cost: Fixed monthly price

Offshore medical VA company

Who they support: Usually your front desk or billing team

Commitment: Often shared or task-based

Scope: Practice tasks only

Hiring and management: Varies by provider

Coverage during PTO: Varies by provider

Cost: Lower hourly rates

In-house admin hire

Who they support: Whoever needs help that day

Commitment: Full-time

Scope: Office tasks only

Hiring and management: You recruit and manage

Coverage during PTO: You find a backup

Cost: Salary, benefits and overhead

Athena EA for medical practices

A dedicated EA who learns your healthcare business, selected and managed end to end by Athena.

$3,000

/ per month

Get started

One dedicated full-time hire

Matching based on your working style, time zone and tools

Expert playbooks for business and personal admin

Performance management and rematching support included

Pricing

What a medical virtual assistant costs

Athena offers two pricing options.

•

$3,000 per month with a 12-month commitment, billed monthly (most popular)

•

$3,600* per month, billed monthly (most flexible)

•

*Monthly after initial 90-day Commitment

Get started

Athena clients report reclaiming 20–40% of their workweek.

Security & trust

The same protection behind every Athena EA

Your EA works inside your inbox, calendar and business tools. The infrastructure around that access is ours to secure. Your EA works on the business and personal side of your practice and doesn't access patient records or clinical systems.

Athena employed and vetted

Every Athena EA is a full-time Athena employee: background-checked, identity verified, and trained on fraud awareness. Not a contractor.

Managed devices and scoped access

Athena-issued, IT-managed devices with remote-wipe capability. Access to your business accounts is scoped to role and audited routinely.

Proactive threat monitoring

Real-time monitoring for suspicious activity, a security response team on call, and prompt alerts if phishing is detected.

SOC 2 Type II

SOC 2 Type II certified, a cyberinsurance policy per client and an on-call remediation team behind it.

Testimonials

See how real leaders multiply their impact

I left my wife's ski boots in an airport. Suddenly my EA is in contact with the airport, five couriers, and the airline. She's telling me five prices for different ways to fix it. I'm like, how has she done this already!?

Joey Garcia

Executive Director, Finance Industry

Athena has playbooks that make it feel like starting from first or second base instead of home plate. They bring best-in-class ways of doing things.

Ryan B.

Real estate investor

We made $200,000 more last year, and I would say that that's a direct result of having Joanne as my EA.

Jacob Tingen

Managing Partner, Tingen Law

My Athena EA’s written English is equal to a native speaker. From the first week I had total confidence that she could adeptly answer my emails, as me, without a second thought.

Piper Wilder

Founder & CEO, 60Hertz Energy

Joey Garcia

Executive Director, Finance Industry

Athena has playbooks that make it feel like starting from first or second base instead of home plate. They bring best-in-class ways of doing things.

Ryan B.

Real estate investor

We made $200,000 more last year, and I would say that that's a direct result of having Joanne as my EA.

Jacob Tingen

Managing Partner, Tingen Law

My Athena EA’s written English is equal to a native speaker. From the first week I had total confidence that she could adeptly answer my emails, as me, without a second thought.

Piper Wilder

Founder & CEO, 60Hertz Energy

The average executive spends 15+ hours per week on tasks that can be delegated.

Medical virtual assistant FAQs

What does a medical virtual assistant do?

At Athena, your medical virtual assistant runs the business and personal admin that lands on a practice owner's plate. That covers your calendar, inbox, vendors, hiring, contracts, travel and household tasks. They support you and your leadership team, not the front desk, so your time goes back to patients and the practice.

Are Athena EAs medical specialists?

No. They're executive assistants who learn your systems, your vendors and how you like things done. Athena selects them from the top 1% of 30,000 to 60,000+ monthly applicants for judgment and resourcefulness, so their skills carry into any practice.

How is Athena different from other medical virtual assistant services?

Most medical virtual assistant services staff your front desk or billing team. Athena gives practice owners and leaders a full-time, dedicated EA who works with you for years, not months. We hire, train and manage them, cover PTO, and equip them with AI tools so they work faster.

Can a medical virtual assistant handle medical billing and coding?

No. Your EA doesn't submit claims, code visits or handle patient billing. They do track vendor invoices, log business expenses and send documents to your accountant or billing company. For help with your practice's books, see our Bookkeeping Assistant.

Can an EA work as my medical scribe or receptionist?

No. Scribes and receptionists work with patients and clinical systems, which is outside what an Athena EA does. Your EA handles the admin that piles up after clinic hours, so you're not catching up on email at night.

Can my EA help with personal tasks too?

Yes. Most medical virtual assistants stop at practice tasks. Your Athena EA can also handle family calendars, home repairs, personal travel and gifts, because your week doesn't split neatly into work and life.

How much does a medical virtual assistant cost?

Athena EAs are $3,000 per month on a 12-month commitment. You get a full-time, dedicated EA who is vetted, trained and managed by Athena, with no recruiting or HR overhead.

How does Athena select and train EAs?

We accept the top 1% of 30,000–60,000+ monthly applicants, selected for judgment, resourcefulness and reliability. Every EA goes through in-person training and gets ongoing coaching from an Athena manager.

How is my data and account access protected?

Athena is SOC 2 Type II certified. Every EA is employed by Athena, background-checked and works on an Athena-issued, monitored device. Your EA works on the business and personal side of your practice and doesn't access patient records or clinical systems.

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